About Us
Here at Owe PC we emphasise the little things within business.
Constantly Learning
As a small, newly situated business we know that we may not get everything right first time, particularly as we expand and grow. However, at Owe PC we operate on the idea that every day is a learning curve and that we too are only human. This does not excuse any form of poor service or performance, but instead allows us to think openly about every customer interaction and business decision we make. We hope you can share this concept with us through our everchanging journey.
Our Key Values and Priorities
Consistency
We prioritise consistency throughout every element of the business. We aim to ensure every PC is managed and treated the exact same no matter what the price point or parts choice. Whether this includes cable management or how each device is packaged, we aim to have everything the same with no corners cut.
Transparent Customer Service
Customer service isn't always the easiest part of business, but is vital in assuring a strong community and customer base. At Owe PC we operate on a transparent customer service basis. This means that no matter what situation or event that occurs, we will always answer your questions and solve the situations honestly and as efficiently as possible, even if that means at a loss of our own resources in many cases.
Live status updates
we all know how frustrating the unknown is. At Owe PC we are dedicated to updating you throughout the whole process of you receiving your device. This starts right from receiving your order or Custom PC request all the way to shipping your device to you. This hopefully limits the anxiety of the unknown and gives you as the customer an understanding of the process your PC will have gone through.
Consistency
Transparent Customer Service
1 Year Standard Warranty
Live Status Updates